General FAQ's

These are all the questions we get asked the most. Please click on the relevent title to be taken to that section:

How do I send an essay/assignment to my tutor?

In the short guide to Webmail it tells you how to attach a file to an email. This file could be your essay. Click on the title link and scroll down to the section called 'Sending an email' that is the section you need.

How do I download the IT worksheets?
Please go to the ICT Skills (How to Worksheets) page

How do I E-submit and send files?
This section contains information about sending assignments to your tutors, how to esubmit your assignment to the efeedback system and how to make your file smaller if it contains a lot of pictures.

Do I have to buy computer software for my course?
This section contains information about free software that you can use whilst you are here, virus checkers, spyware terminators, Open Office software.

What is/how do I use email?
Information on the email system and about UWE live.

How do I access my timetable?
Getting access to your timetables whether inside or outside the University

How do I use a Memory Stick?
You do not know what a memory stick is or you have never used one, then this section is for you. A complete guide to memory sticks.

How do I connect my Laptop to the UWE network?
The complete guide to connecting your laptop to the UWE system either by wireless or cable.

How Do I manage my work on the UWE computers?
Information about storing your work at UWE and how to create backups of your files.

How do I get my password to work?
Having trouble with your password then this is the section that you need.

How do I get help with Blackboard?
All the help you need with Blackboard and links to the support materials.

How do I get my files to work in UWE?
Do you need to convert your files to .doc or .rtf because you are using MS Office 07, MS Works or Open Office then go to the appropriate section here for a full guide.